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FREE SHIPPING TO YOUR DOORSTEP

SHIPPING AND PAYMENT METHODS

What is the approximate delivery time and cost?

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The creation of your artwork takes from 2 to 7 days after placing your order. We'll print and ship your order within 1 to 3 days of you approving your artwork. Expect your parcel to take 5 to 7 working days to arrive from the date it is shipped out. International orders may vary based on the destination. All orders are shipping with tracking. We offer free shipping to the following countries. Orders shipped to the following countries are termed Domestic Orders: Canada, United States of America, France, United Kingdom, The Netherlands, Belgium, Germany, Ireland, Austria.

Suppose your country has common borders with one of the countries listed above. Feel free to contact us at shipping@madebyamen.com for competitive shipping rates. Please allow a longer delivery time during seasonal shopping periods. Please note if we need a new photo from you, this may lengthen your delivery time by a few days. The turnaround time may vary depending on your picture's details, your custom request, and the workload. See our Shipping Policy for more information.

I placed one order for multiple products. Can they arrive at the same time?

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Depending on what you ordered, items may arrive in separate parcels. Additionally, items within the same order may be shipped separately from different manufacturing facilities. Orders that are digitally delivered/downloadable are sent to you via email.

How long will it take for my tracking number to be active?

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Please allow 24 to 48 hours before tracking, and if it still not working after 48 hours, please email our support team at orders@madebyamen.com for assistance.

Can you offer international shipping?

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Yes, we do. Furthermore, no matter which country they are shipping to, we will provide you with a tracking number depending on the shipping option selected. We have facilities located in the US, Canada and European countries. Please keep in mind that certain products are not available for international shipping.

Why was my order returned to the sender?

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When you miss a delivery, the carrier will generally try again or leave you a notice to pick it up at the nearest point of service before returning your products to the sender. Orders are often returned to the sender because no one was home to sign for them, or the carrier could not leave it in a safe place. An incomplete or wrong shipping address is another explanation for a return to the sender. Rest assured, we'll ship it back to you; no need to worry.

What methods of payment do you accept?

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We accept Visa, Mastercard, American Express, PayPal, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, Bitcoins, Ethereum, Litecoin and various other debit and credit cards. Customers in the United States and Canada may use PayBright to pay in instalments. There is no choice for paying with cash on delivery. Cash on delivery is not available. All our payments are safe and encrypted, and processed through well-established payment gateways bank-level encryption.

CUSTOMER SUPPORT

How long do I have to wait for a response to my email?

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You should expect to receive a response within a couple of hours. Please allow 24 to 48 hours for a response on busier periods.

Do you have a phone number for customer service?

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Yes, the toll-free number at the bottom of this page is for the US and Canada only. We can also schedule a call on WhatsApp if needed for our worldwide customers.

The item I wanted to buy is out of stock. When is the next restock?

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We do our best to restock our products when they sell out so that you have many choices. If a product is no longer available, please contact us for more information.

Can I get a copy of my invoice?

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Sure! We will email it to you once your order is placed.

What are the steps to cancel my order?

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Please email us at orders@madebyamen.com with a copy of your order confirmation within the next 3 hours after placing your order.

How do I place a custom order?

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If you have any questions relating to a custom art piece or a custom size that’s not available on our website, please contact us via the contact page to give you a price based on your request. Wholesale and custom designs are also available on-demand. Please send us the details, and we will be glad to assist you.

I am having a hard time purchasing a product. How can you help?

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We want to apologize for that; we do our best to make sure our store is available to every browser on every operating system. Due to browser compatibility issues, you may sometimes be unable to view a website properly. If you are having trouble, you can try downloading the most up-to-date version of your browser and clear your cookies and cache; This can be done through your browser preferences. If this doesn't solve the problem, do not hesitate to contact us to assist you and send you an email invoice!

Any more questions?

We're passionate about creating exclusive gifts that you won't find anywhere else. We strive to provide an excellent experience to every madebyamen customer! Please don't hesitate to contact us; we're here to help.

me@madebyamen.com
 +1 855 801-2636