Effective Date: October 10, 2020
By purchasing through the Website, you agree to this Policy. You are not permitted to shop on the Website if you do not agree to this Policy. You should also read our Terms of Services, which describes the rules governing your use of the Website and purchases.
When you purchase our services through the Website, we collect certain information, which you either willingly submit or we automatically collect through cookies and certain tools. Personal information, under privacy laws, is defined as any information about an identifiable person.
You have the right to delete or block cookies or update your preference by using the help section of your browser. However, you acknowledge that if you block certain Cookies, the function performed by such Cookies will not be available to you anymore.
Like Cookies, we use tracking tools to gather analytics. We use different analytic tools, including Google Analytics. Analytic information does not include personal information, but anonymous information about Website visitors, where they navigated the Website from, the part of the Website they are browsing, the features they click, and how long they stay on the Website.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for any secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com.
We generally use the information we collect to facilitate your orders and provide the services. Other uses of your information include:
We may disclose information about you under the following circumstances:
When you submit your email to our newsletters list or opt-in to receive offers and news on promotions and latest products, you are consenting to receive marketing communications from us. We will continue to market new products and services, offers, and promotions to your email address until you decide to opt-out. You may unsubscribe from receiving marketing communications by following the instructions for unsubscribing in any marketing email sent to your email address. Please, be aware that even if you unsubscribe from marketing emails, certain administrative messages will still be communicated to you.
As referenced earlier under the disclosure of information section, the Website is hosted on Shopify Inc (“Shopify”). They provide us with the online e-commerce platform that allows us to provide our services to you. Your personal information is stored through Shopify’s data storage, databases, and the general Shopify application. They store your information on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchases, then Shopify stores your credit card information. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service https://www.shopify.com/legal/terms or Privacy Statement (https://www.shopify.com/legal/privacy).
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure sockets layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
The Website may contain links from our business partners, which may contain information about their services, websites, and products. By accessing such third-party links and/or providing personal information, you are doing so at your sole risk. Third parties have their separate policies, which may be different from this Policy subject to specific locations. We advise you to read the privacy policies of third parties before submitting personal information to them. We will not be liable for any loss of privacy as a result of your access of third-party links through the Website.
The personal information you submit to us is stored on our database for as long as you have a user account with us and/or use our services. Upon your request for information deletion, we will delete your personal information from our database. For transaction information, they remain on our database for longer to the extent permitted by law.
Madebyamen provides the Website from our base of operation in Canada. By submitting personal information to us when you purchase our services, you acknowledge that your personal information will be processed here in Canada. Likewise, we use certain third parties service providers who may be located in other countries. We may also share personal information about you with them, where it will be processed in accordance with their policies or privacy laws.
If you are located in the EU, EEA, and locations with similar GDPR laws, the transfer of your information to third-party service providers will be done in accordance with this Policy. Madebyamen will be responsible for any breach of your personal information subject to international transfer.
Under privacy laws, you have certain rights in relation to the personal information you submit to us, including via account registration or submissions or payment and shipping information. Your rights include:
For users purchasing our services from countries in the EU, EEA, and countries with a similar law, we comply with the GDPR law that came into effect on May 25, 2018. We process your personal data (as defined under the articles of the GDPR) in accordance with the GDPR law. Madebyamen is your data controller, meaning that we determine how your data may be processed. For issues or questions regarding the processing of your data, reach out to our Privacy Compliance Officer at firstname.lastname@example.org.
Under the GDPR, we are allowed to process your data under any of the following lawful bases:
In addition to the rights established under section 13 of this Policy, you have the following rights:
By shopping on this Website, you represent that you are at least the age of majority in your location and that you have the capacity to form an agreement. We do not knowingly obtain personal information from minors. If you are below the age of majority, you may not submit personal information to us or use the Website.
We reserve the right to modify this Policy at any time; therefore, we advise you to review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this Policy, we will notify you by changing the Effective Date above. We may also notify you of changes to this Policy via your email address or other contact information. Using this Website and purchasing our services after any changes to this Policy constitutes your consent to be bound by such changes.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information about this Policy, please contact our Privacy Compliance Officer at email@example.com.